Contact Options
Our support personnel work diligently to ensure continued value in our product and services. Whatever your question or concern, we are just a phone call away.

Telephone...
314.810.1410
Toll-free: 866.840.3586
Fax: 314.810.1310

Email...
Customer Service
customerservice@powerflowsolutions.com

Technical Support
technicalsupport@powerflowsolutions.com

Sales
sales@powerflowsolutions.com

Channel Support
channelsupport@powerflowsolutions.com

General Information
info@powerflowsolutions.com

We offer WebEx to prospects for demonstrations of PowerFlow (by appointment) and to customers for interactive support. Call for more information.

ROI Calculator
Download and use our free, very easy to use, ROI Calculator (in Adobe Acrobat format): no obligation, no hassle, and we don't even put you through hoops to get it. Click here to download and open the calculator and save it to your desktop.

Technical Documents (in PDF format)
Here is a selection of technical documents from our comprehensive literature library. For documents supporting specific needs or issues, please contact your PowerFlow Solutions representative.

• Remote User Connectivity Options ~ You can access PowerFlow from home, backpacking (with the right equipment), or while traveling.
• Citrix-Terminal Server Installation ~ How to easily make it all work nicely together.
• Installation Topography ~ A short treatise on the lay of the land.
• PowerFlow Common Exe Implementation ~ Setting up a common executable for multiple workstations.
• Microsoft SQL Server Licensing Guide ~ Depending on your database requirements, you may not need SQL; but, if you do, this will provide some advice on what to consider.
• PowerFlow Installation Guide ~ Tips on installing PowerFlow in your environment.
• Remote Scanning ~ Tips and an overview of a third-party application you use to scan from a remote location.
• Electronic Document Images as Legal Records ~ This is important: if you go paperless, are your records still legal documents? The short answer is yes...
• PowerFlow Files ~ Just exactly what does a PowerFlow installation leave on your system? And, what are those files for, anyway? Here's the list.
• How to Access MyPowerFlow ~ A step-by-step guide to setting up and accessing the customers-only MyPowerFlow site, which gives you access to your vaults anywhere in the world that has Internet connectivity.

Quick-start Guides (in PDF format)
These short, concise guides are intended to address specific PowerFlow tasks or issues. Comprehensive step-by-step and reference material is included in the PowerFlow online help system.

• Keyboard Shortcuts ~ PowerFlow is designed to be fully accessible using either a mouse or the keyboard (or combination of both). This documents all the PowerFlow keyboard shortcuts.
• Scanning ~ An overview of scanning documents into PowerFlow.
• Manual Indexing ~ Manually indexing captured documents is straightforward and easy.
• Viewing Information ~ Now you have all this information in PowerFlow...how do you access it?
• User Privileges ~ A PowerFlow vault is just that: secure. This shows you how to set up access privileges by user, need, and function.
• How-to... ~ A few how-to examples for common tasks.
• Start-up Options ~ You can use command line options to start up PowerFlow to automatically run certain tasks, load specific vaults, and more...